Is CI the Elixir of Immortality?
Every once in a while it happens: you read an article that triggers you in so many layers of your brain that your thoughts immediately begin to wander off uncontrollably. It happens to me anyway, for example with this article I read about social business ...
Book review: Competitive Intelligence Advantage by Seena Sharp
Seena Sharp truly is a thought leader on Competitive Intelligence (CI) and definitely one of the best authors of this moment on the profession. She proves this with her book, Competitive Intelligence Advantage, in which she continuously stresses the importance of actionable knowledge regarding a ...
Competitive Intelligence Functionality: Graphs
Graphs are strong instruments in which trends can be easily shown and recognized. Many different kinds of graphs make sure that there is a graph for every purpose. With this is mind, it won’t surprise you when I tell you that graphs are also being ...
The Art of information analysis, or the biggest misconceptions of interviewing
If you are in any way participant in intelligence projects from an end user or consultant perspective (BI, CI, MI or whatever I) you will most likely also participate in the process of information analysis. Previously, we have defined this as the process of gathering ...
The typical CI analyst: Man versus Machine
In her previous post, Anne discussed the role of CI analysts. In this follow-up post I’d like to discuss their raison d’être. Is the human brain replaceable in the competitive intelligence process? Can it be fully automated at some point in time, using processor power ...
Competitive Intelligence – Think Big, Start Small (I)
When we hear success stories on Competitive Intelligence (or other related professions such as Business Intelligence), the companies in question often have mature CI systems in place, with lots of supporting software, contracts with (expensive) content providers or news sources and many CI professionals to ...
Posts Tagged 'SCIP'
It has been a while since I read an article as stunning as this one – ‘James Bond’ Tactics Help Companies Spy on Each Other. The article is about a former CIA agent who is now some sort of private investigator who gathers intelligence on companies for his customers – mostly a direct competitor to the company he spies on. The nature of his way of working is so strikingly blunt and inappopriate that I’m not even sure whether this article should amuse me or have me deeply worried. I’ll try to explain in below post what exactly it is that startled me and then I’d encourage you to comment on how you feel about this.
When practitioning Competitive Intelligence, you always balance on the line between what information is available, and what information isn’t, but can be made available. In the latter situation the question is at what price this information can be obtained. Does it involve a visit to the competitor’s showroom while portraying oneself as a customer? Or making employees of your competitor believe they are participating in a market research project while you’re collecting interesting information for your own benefit? When thinking about these situations, questions about ethics come forward. According to Julia Evans, the writer of the interesting paper ‘Misrepresentation in CI: An Ethical Analysis’, the most common ethical questions in CI concern misrepresentation:
About Jeroen van Luik
Since 2004 I have been working with Business Intelligence solutions, formerly in the role of end user and currently as a BI and CI business consultant at Dink Intelligence, part of Redwood International Business Group. As challenging as Business Intelligence may be, I felt like there was more. Gradually I started working in the field of Competitive Intelligence, which I have been doing since early 2006. Unlike BI, Competitive Intelligence is less obvious and less commonly accepted. This blog is hopefully contributing to changing that.
Follow Jeroen van Luik on Twitter
Send Jeroen van Luik an Email
About Anne van den Brink
I am working as a BI and CI business consultant at Dink Intelligence. I hope I can provide useful information about what CI is, but also what it can be. It is exciting to work in such a dynamic field, and writing about CI is a challenging task I gladly accept.
10-20-30 rule action analysis automated processes business intelligence CI analyst ci manager CI tools competitive intelligence Competitive Intelligence Advantage competitor intelligence competitor profiles decision maker decision making enterprise intelligence ethics Facebook framework functionality Google Reader Guy Kawasaki information insight intelligence intelligence cycle Joseph Rodenberg Julia Evans key intelligence topics marketing intelligence misrepresentation news sources Outward Insights presentation rss feeds SCIP Seena Sharp sentiment analysis social media strategic objectives strategy Tom Hawes Trevino Twitter unstructured data Weaver